Overview
What is Webexpenses?
Webexpenses is a global provider of online expense management software to businesses of all sizes across 70+ countries. The software is used across all industries, including retail, finance, technology, construction, and not for profit. Features of the Webexpenses desktop and…
Review of Webexpenses
Not quite what we were sold!
Easy to use and speeds up expenses claims
Very clean and efficient to use. Easy to track current and historic claims
Webby Expenses
Simple and Effective Claims Management
Webexpenses does the hard work for you.
great product
Easy to use
Webexpenses, fast simple and effective
Webexpenses review
Great bit of software to speed up expenses throughout the business
First impressions
Great system to use, super easy and time saving.
How Webexpenses Differs From Its Competitors
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Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Payment Status Tracking (49)8.686%
- Duplicate Bill Detection (37)8.585%
- Customizable Approval Policies (38)8.585%
- Employee Expense Reporting (59)8.383%
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- $250 Required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $9.76 per month per user
Features
Expense Management
Expense management features
- 8.3Employee Expense Reporting(59) Ratings
Allows companies to track employee expenses to make cost-effective decisions.
- 7.9Corporate Card Reconciliation(28) Ratings
Allows companies to reconcile employee expenses with company card statements.
Payment Management
Features that allow for the management of payments across various forms of finance/accounting software.
- 8.5Customizable Approval Policies(38) Ratings
Policies for different types of approvals can be customized, sent to multiple approvers, automatically approved, etc.
- 8.3Financial Document Management(36) Ratings
Invoices, expense reports, and associated documents are stored within the platform for any future needs.
- 8.6Payment Status Tracking(49) Ratings
Tracks what stage payments are at in the process, from approval to receipt.
- 8.7Payment Audit Trail(34) Ratings
Allows admin users visibility into the entire payment process, from receiving the expense claim or invoice to the payee receiving payment.
- 8.5Duplicate Bill Detection(37) Ratings
Detects duplicate invoices or expense reports to prevent double payments.
- 8Advanced OCR(25) Ratings
Automatically imports information from invoices, receipts, expense reports, and other scanned documents into the platform.
- 8.8Electronic Funds Transfer(25) Ratings
Funds can be transferred via EFT as opposed to paper checks.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Webexpenses?
Webexpenses is a global provider of online expense management software to businesses of all sizes across 70+ countries. The software is used across all industries, including retail, finance, technology, construction, and not for profit.
Features of the Webexpenses desktop and mobile app include cross-platform auto-sync with:
- Google Vision-powered OCR receipt scanner
- Petty cash management
- Automatic policy compliance
- Corporate card automatic Intelligent Matching
- Integrated mileage tracking + verification
- Integration with an existing ERP
The vendor describes the benefits of Webexpenses as including:
- hours saved per claim
- Increase visibility and spend projection
- reduction in errors + fraud
- ROI: system payback in an average of 3 months
Selling propositions of Webexpenses include:
- Flat, active-user-only pricing
- 24/6, in-house human support via chat, email, or phone, included
- Over 100+ software and app and feature upgrades per year, included
- Unlimited submissions per month once active, included
- Custom system configuration to meet business requirements and expense policy
The Webexpeneses software suite provides additional solutions for automated invoice processing, corporate travel management, payments + reimbursements and, audit. These tools can be used alongside the expense management system for the management of company spend.
Webexpenses Screenshots
Webexpenses Video
Webexpenses Integrations
Webexpenses Competitors
Webexpenses Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | Global |
Webexpenses Downloadables
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(1161)Attribute Ratings
- 8.9Likelihood to Renew34 ratings
- 9.7Availability4 ratings
- 9Performance3 ratings
- 8.1Usability724 ratings
- 7Support Rating343 ratings
- 7.7Online Training4 ratings
- 7.9In-Person Training2 ratings
- 9Implementation Rating10 ratings
- 9.7Configurability4 ratings
- 9.7Product Scalability4 ratings
- 5Ease of integration1 rating
- 10Vendor pre-sale1 rating
- 9Vendor post-sale1 rating
- 8.5Webexpenses Requirements708 ratings
Reviews
(1-25 of 424)basic user perspective
- Easy to use interface.
- Reliable.
- Not cluttered.
- Ability to attach receipts and save entries at the same time rather than having to save then attach.
- Multi factor authentication.
- Keyword search box to search history.
Not quite what we were sold!
- Good for keeping data held in one place
- Good for managing authorization of expenses
- Good for flagging if someone is trying to claim over expense limits
- We originally purchased it to use for time management and then at implementation this wasn't possible
- The email notifications could be better
- It could be easier to navigate
Simple and Effective Claims Management
The platform is great, as it allows you to set a starting and ending destination for when you claim back for fuel. The automatic calculation of the miles travelled, and the exact ammount you will be paid in compensation, is much faster and more accurate than other methods of claiming back travel costs.
- Expenses
- Receipt upload
- Reports
- Claim tracking
- Itemization
- Mobile responsiveness.
- Clarity of some forms
When commuting to the office in my own vehicle, I find the map feature of the platform to be very handy, as it allows you to select a start and end of the journey, and automatically calculates the mileage you are owed. This is much faster and more accurate than other expense systems I have used, where the amounts are estimates.
Webexpenses does the hard work for you.
the use of taking photos as you get reciepts and then the ability to submitt and save favourites is a great help.
- Recepit management
- payment tracking
- submission tracking
- review past submission easily and quickly
- ability to scan receipt to add in details.
- error messges coudl be clearer to find error on sbmission easier.
great product
- Easy to use.
- Easy to access.
- Can always refer back to - i.e. all the past claims stay visible.
- Used friendly platform
- Available in an app version too
- Sometimes it's hard to submit the claim.
- Can only login one device at a time.
- Would be nice if Face ID is enabled.
- Need to submit separately and add separately. Can be confusing for some
Easy to use
- Easy logic to follow when using it for the first time.
- Organised archives and receipts to have a back up of your information.
- The layout and structure of the website looks good and organised, you don't get lost looking for things. Simple and slick.
- I don't think I have seen anything that needs improvement. I was happy with what I have seen and how I got used to it.
Webexpenses, fast simple and effective
- Intuitive.
- Communicates with other software and devices, such as phone and tablet.
- Mobile based, great for on the go.
- Reduces admin time for the user, and provides a detailed report.
- Allows for analytics
- Can be slow, even when in a strong network.
- Post code selector not always accurate.
- Overall the improvements are much better
- Imports expenses from credit card use.
- Informs you at each stage of action.
- Has an app to use on the go.
- The camera features could be better - for instance the app "Clearscanner" increases the brightness and contrast which makes the receipts look clear.
- The interface on mobile is quite clunky, sometimes when fields are not filled it, it's not highlighted or explained well.
- When a car is not setup, the fuel doesn't work properly but doesn't tell you the reason.
Great system to use, super easy and time saving.
- Easy to use to create entries.
- Good overview via dashboard.
- Clearly shows which sections are to be completed.
- Ability to extract key data
- Not always clear on how to return to full list of submitted claims.
Raqeem's Review
- Simple processes.
- Easy to follow forms.
- App could be easier to use.
Better than nothing but still a flawed system.
- Not a great deal
- Its too clunky
- Could be enhanced easily
- Uploading expenses - You can only use a receipt once
- The form filling is too long and takes for ever
- Regular journeys could be selected from a menu to save time
Webexpenses does the job decently
- Multiple interface to access the system is a key advantage. We can scan the receipts on the go using the app.
- The uploaded receipts could automatically prefill the claim form saving time.
- One single portal to claim all types of expenses be it hotel, transport or even car mileage.
- The web UI is outdated, although recently changed the graphics colours etc, it's still clunky and feels ancient.
- Does not use AI to process the receipts automatically.
"does what it say on the Tin"
- User interface, which is very easy to use[.]
- B able to use it on all devices[.]
- Makes expensing effortless[.]
- To be able to set up deadlines for then expense need to be completed by[.]
- To be able to upload receipt within claims part[.]
- A full tutorial on staring and closing a claim[.]
Overview of webexpense
- No need to keep physical copy of receipt
- Soft copy can be accessed any time
- Soft copy can be accessed remotely - no need to call respective person .
- Some times photograph is not captured properly - need to improve scanning software
- Does not give logic - explanation of which GL to code - user gets confused for selecting which gl to use - we have given training - but user needs explanation at the time of selection of GL code.
- Sales pitch needs to be improved - they give 24 hours to sign the agreement - which was not good - we tried on their another product for scanning document - way it was presented was not good - felt bit rude - and not happy with that scanning document product.
- Support is not local - in Australia - only possible by an email ; phone support not available.
Not bad for the price
We upload a csv file of the credit card transactions, that we get from logging into our bank.
We export expenses and credit card as a csv. report file and manipulate the data so it becomes a journal which we upload to Sage.
- Customisable downloadable reports mean we can manipulate data to suit our business needs
- Provide online training sessions so customers are aware of features
- In my exerience, not end user friendly. e.g if an authoriser gets updated mid claim the claim needs to be re-done. The updated authoriser does not instantly update on a users account
- In my experience, quite buggy. Can take few times to upload the credit card statement due to unknown issues
- Support sometimes do not respond
- System bugs such as vanishing fields after user inputs and saves an item is frustrating
Great decision to use Webexpenses
- The App is very easy to use.
- Submitting expenses on the go is quick and easy and works.
- The authorisation of claims for managers is simple and effective.
- Occasional issues when adding receipts
- Easily upload receipts via mobile app. This means that when it comes to completing an expense claim there is no need to dig around for your receipts.
- Adds greater security around the approval process of the claim as the claim can only be approved by the manager defined for the account.
- Email alerts for when you have a claim pending and when claims are approved.
- Can code to budget codes there and then during the submissions process.
- Initially the process is a little complex.
Webexpense review
- allows mileage calculation at the end year for claiming
- Mobile app for taking pictures of receipts
- ability to access from anywhere
- website sometimes difficult load receipt images
- sometimes the image scanning reading changes the values which are incorrect
User Review
- Easy to access through app or website.
- Current claims are easy to access and maintain.
- Previous claims are easy to navigate.
- Straightforward to upload receipts either via website or app
- The link between the app and website is not always straightforward.
- Adding a new mileage claim can be unnecessarily time consuming.
- The steps when submitting claim, etc. are easy when it has been done a few times, at first it does not feel intuitive.
- Plots different cost codes.
- You can upload on a daily basis and then it is quicker at the end of each month.
- You can separate cash and credit card into different claims.
- It adds everything up!! Simple but necessary!
- The photos snap to square - would be better if they stayed portrait as you have to keep retaking.
- When we signed up we were told that there would be integration with our credit card receipts but this hasn't been possible - we are with HSbC bank.
- I find it confusing between taking photos for each item or loading them up first.
Great service
- Really easy approval system.
- Really easy to upload.
- Very user friendly.
- good notifications
- I think it would be helpful if the person uploading the claim could erase the claim after it has been approved by the first approver but before it is approved by the second approver.
- I have no other complaints.
- No other complaints.
Webexpenses is powerful.
- Allows you to switch accounts so expenses can be centralized in smaller teams.
- Very powerful when all the features are understood.
- Far easier than traditional expense methods.
- Hard to understand at first, can be overwhelming.
Web Expense Review
- Automation
- Notification
- Limits
- App
- Speed of UI
- Mandatory fields
Exactly what we needed
- Easy to use
- Reliable
- Map and route function on milage claims
- Receipt attachment could be clearer
Overall very good and easy to use
- Easy to add receipts.
- Easy to add new claims.
- Easy to navigate.
- Limited number of favorites.
- Don't like the maps function when adding mileage.
- Somewhat not user friendly when navigating between expenses.